Frequently Asked Questions
What is an EHR system?
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An Electronic Health Record (EHR) is a comprehensive digital record of a patient’s health information that can be securely shared across different healthcare settings. EHRs support clinical documentation, e-prescribing, imaging, lab results, compliance requirements, and interoperability with other systems, giving providers a complete view of a patient’s medical history.
What is an EMR system?
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An Electronic Medical Record (EMR) is the digital version of a patient’s chart within a single medical practice. It includes notes, diagnoses, treatment plans, and clinical data used by that practice. Unlike an EHR, an EMR is typically not designed for broad sharing outside the practice’s internal workflows.
What is Practice Management software?
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Practice Management (PM) software handles the business and administrative side of a medical practice. This includes scheduling, patient registration, insurance verification, billing, coding, claims submission, collections, reporting, and financial workflows. PM systems are designed to keep the practice running efficiently and ensure clean claims and optimized revenue.
How is your system tailored for orthopaedic practices?
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Our platform goes beyond a standard EHR system—it’s a comprehensive, turn-key Practice Management Solution built specifically for orthopaedic clinics. Key features include:
- Role-specific dashboards for each function
- Orthopaedic-focused documentation (encounters & surgery)
- Provider-specific templates (surgery, protocol, injection)
- Scheduling & surgical planning tools
- Electronic prescribing
- Automated admin: eligibility, reminders, claims & remits
- Patient payments: e-statements, online/in-person, print & mail
- Communication tools: integrated e-fax & patient portal
Is ONLI a Cloud system?
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Yes — our platform is Cloud based. All you need is a browser and access to the internet to use our system.
Is your EMR system HIPAA compliant?
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Yes — our EMR system is fully compliant with HIPAA and applicable regulations to protect patient data.
How secure is my data?
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We use industry-standard security practices: encryption at rest and in transit, role-based access, MFA, and regular audits and backups.
Are there setup fees?
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Setup fees vary by practice and depend on your size, data migration needs, and chosen configuration. We tailor all implementation costs to your specific requirements and review them transparently before you begin.
How long does onboarding take?
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Onboarding typically takes about four weeks for practices that require data migration. The primary variable is how quickly your practice provides the data you want migrated and how responsive your IT team is during the transition. Our team maintains clear timelines, structured onboarding steps, and proactive communication to keep the process moving efficiently.
What kind of support do we receive during implementation?
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During your transition to NLI Orthopedics, we respond to all emails within one business day, and you have direct phone access to our CTO throughout the onboarding process. Our team works closely with your providers, clinical staff, and administrative leads to ensure a smooth, successful go-live.
What is the most notes written in a single day by one provider that went home on time?
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The highest recorded volume is 102 notes in a single day by one orthopedic provider. This reflects the platform’s speed, efficiency, and ability to support high-throughput clinics without sacrificing documentation quality.
How much faster are notes in ONLI Orthopedics compared to other EHRs?
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ONLI Orthopedics routinely delivers complete, billable notes in about 20 seconds—from start to finish. The speed is so far beyond traditional, multi-specialty EHRs that a direct comparison isn’t meaningful; legacy systems simply cannot match the efficiency of a platform engineered exclusively for orthopedic workflows.
Why choose ONLI Orthopedics?
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ONLI Orthopedics is unlike any EHR you’ve ever used. It removes the administrative burden that slows surgeons down and gives you back control of your time. You are a physician—not a documentation machine—and your workflow should reflect that. With Onli, you eliminate wasted clicks, reclaim hours each week, and finally work at the pace you were trained for. If you’re still using a generic, multi-specialty system, you’re missing out—and you’re giving your time away.
How can I get started?
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Reach out via the contact form, email support@onliorthopedics.com, or call (770) 282-7327. We’ll guide you through a demo, implementation, and onboarding.
Still have questions?
Book a live walkthrough with our product specialists.